FAQs


Browse our most commonly asked questions about products, orders, delivery, and exchanges.



Contact
What products does Chand Tara Store offer?

Chand Tara Store specializes in trendy and comfortable kids' clothing, including casual wear, festive outfits, seasonal collections, and accessories for boys and girls.
What age groups do you cater to?


We offer clothing for infants, toddlers, and children of various age groups. Size availability may vary by product.
How can I place an order?


You can place an order through our website, social media pages, or by contacting our customer support team.
Do you offer home delivery?


Yes, we provide nationwide delivery. Delivery charges and timelines may vary depending on your location.
How long does delivery take?


Orders are typically delivered within 3–7 business days, depending on the destination.
What payment methods do you accept?


We accept Cash on Delivery (COD), bank transfers, and other available online payment options.
Can I exchange a product if the size doesn't fit?


Yes, exchanges are available subject to our exchange policy and product condition requirements.
Do you offer refunds?


We do not offer cash refunds. Eligible items may be exchanged according to our exchange policy.
How can I track my order?


Once your order is dispatched, tracking details will be shared with you via SMS, email, or WhatsApp.
How can I contact Chand Tara Store?


You can contact us through phone, Whats App, social media platforms, or the contact form on our website.