Return, Exchange & Shipping Policy – Chand Tara
At Chand Tara, we aim to provide the best quality for your little ones. If you are not fully satisfied with your purchase, you may request a return or exchange under the following conditions:
Shipping Information
Items can be returned or exchanged within 7 days of delivery.
Condition of Items
Products must be unused, unwashed, and in original condition with tags and packaging intact.
Eligible Cases
Contact us via WhatsApp/Instagram with your order number and issue details to initiate the process.
Chand Tara reserves the right to refuse returns that do not meet the above conditions.
At Chand Tara, we aim to provide the best quality for your little ones. If you are not fully satisfied with your purchase, you may request a return or exchange under the following conditions:
Shipping Information
- Orders are delivered within 3–5 working days nationwide.
- Delivery charges may vary based on location.
- Delays may occur during sales, holidays, or unforeseen circumstances.
Items can be returned or exchanged within 7 days of delivery.
Condition of Items
Products must be unused, unwashed, and in original condition with tags and packaging intact.
Eligible Cases
- Wrong item delivered
- Size issue
- Damaged or defective product
- Worn or used items
- Items without tags
- Sale or discounted items (unless damaged)
- Refunds are processed via bank transfer or store credit within 5–7 working days after inspection.
- Delivery charges are non-refundable.
- Customers must send the item back to our address.
- Exchange will be processed after receiving and checking the product.
Contact us via WhatsApp/Instagram with your order number and issue details to initiate the process.
Chand Tara reserves the right to refuse returns that do not meet the above conditions.